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Our Operational Demand
The types of incidents we respond to have changed over time. While fire-related incidents have decreased, other emergencies are rising, reflecting broader societal challenges and operational changes. Increased working with other emergency services highlights the evolving role of the fire and rescue service.
Our analysis shows significant changes over the past five years, with non-fire-related incidents increasing. We will continue to monitor this data with partner agencies and actions will be part of the identified projects, described on Our Projects page of this document.

Helping other agencies and suicide-related incidents have risen sharply and are expected to continue growing. Rescues of people with obesity, medical incidents and falls response are also on an upward trend. Entry and exit aid, hazardous materials incidents, and fires at waste processing sites are becoming more frequent. Some incident types, such as standby with no action, suicide attempts and road traffic collisions, have shown unchanged patterns. Meanwhile, deliberate fires in commercial buildings, malicious false alarms and emergency first responder calls are decreasing. These shifts highlight the evolving role of the fire and rescue service in responding to a wider range of emergencies across the community.
We use a community risk matrix to find and score different risks based on harm and likelihood. This helps us understand the potential impact on individuals, communities, the environment and the economy, while also considering public concerns.
We also assess how these risks affect Humberside Fire and Rescue Service, looking at:
- Trends in incidents
- Our ability to respond
- Effects on our employees
- Costs and reputation risks
Alongside this, we have found key risks in our community that influence our response and resource planning:
- Lone living – A major fire risk, particularly among vulnerable people.
- People with disabilities – Including mental, physical and sensory impairments, who may face specific fire safety challenges.
- Health and mortality – Higher rates of illness and death compared to other areas, impacting fire risk and emergency response.
- Alcohol-related harm – A significant fire risk, with higher prevalence in our region.
- Smoking – A leading cause of fires, though rates are projected to decline.
- Road collisions – Assessed using collision data from the National Fire Chiefs Council (NFCC).

- Heritage sites – Important, irreplaceable community assets at fire risk.
- Waste site fires – An increasing concern, requiring targeted prevention.
- Crime and deliberate fire-setting – A threat to people, property, and community safety.
- Sleeping risks – Fire dangers in care homes, high-rise buildings, and other residential settings.
- Emerging trends – Accidental house fires linked to poor housing conditions and shifting demographics.
These insights help us plan and reduce risks in our communities.
New Tool to Identify Risks
We are developing a new tool to help us find and compare risks across different areas of Humberside. It will allow us to look at small 1km by 1km areas, showing where incidents happen most often and how well we can respond.
To create this tool, we are working with Parallel, a local company that specialises in mapping and data tools. Their technology helps large organisations like the NHS and local councils make important decisions. These decisions are based on things like population, transport links, and the environment.
This new tool will help us plan better and keep our communities safer.
